Manage, Monitor, and Control Your CyberQ Cloud Using ShareMyCook

For your convenience, there are three ways you can manage the settings on your CyberQ Cloud: directly on the device using the keys, connecting to it directly using it as a WiFi access point (called Hotspot mode) and using a browser. You can also make changes to it through ShareMyCook as long as your CyberQ Cloud is registered, connected to your home WiFi and connected to the ShareMyCook website. This uses what is called Infrastructure and Cloud Enabled mode. Please refer to the ShareMyCook registration area on how to set this up).  

This section describes how to manage your device through ShareMyCook.

  1. Click on the 'Manage' drop-down and select 'My Devices'.
  2. You can rename your device from its default name and upload a custom photo as well by clicking on the 'Edit' button.
  3. If you have multiple ShareMyCook devices, you can choose which device you want to be your default device by clicking on the 'Make Default' button.
  4. To manage, monitor, and control your CyberQ Cloud, you should click on the 'Manage' button next to the device you want to manage.
  5. You will be brought to a new page with four tabs.  On each of these four tabs you will see details: Connection Status and Last Connection from Device. Connection Status has three options: Good, Intermittent, and OFFLINE. If your status is good, that means your CyberQ Cloud has a healthy connection with ShareMyCook. This means the data you see should be recent and it also means that if you make changes on ShareMyCook, your CyberQ Cloud is ready to take those changes. If the status changes to intermittent, that means your connection is not reliable. This usually occurs if your device has a bad Wifi connection. If the status says offline, that means too much time has passed since the site heard from the device and your device is considered disconnected. The most common cause for this is a loss of internet connection by your CyberQ Cloud.  The "Last Connection from Device" status shows you a time stamp of the last time it received a signal from your CyberQ Cloud. This is helpful if your device is offline so you can determine when your device started to have any issues. Depending on the device's internet connection, this page usually updates every 15-30 seconds. (Note: When you make changes on these pages for your device, it usually takes 1-2 minutes for the site and the device to synchronize their information.)
    1. Current Status Page: you can monitor your current temperatures, set your target temperatures, check on your fan usage, set or check on your timer, and give names to your food probes.  To change any settings, type in the new values and click 'Save Changes'. There are certain limits: names of your cook and food can only be 32 characters long and target temperatures can only be 32 to 475 degrees Fahrenheit. To set your timer, select the desired time from the drop down from the 'Set Timer' section and click 'Save Changes'. If you have a current timer running, it will overwrite it.  (Note: when setting the timer through ShareMyCook, it will not start right away. It will first synchronize with the device and then begin to count down. The timer on this page only shows the timer that is running on the device. If your device gets disconnected, the timer will not update. In addition, the timer only updates when it receives a new update from the CyberQ Cloud, which is usually every 15-30 seconds. It will not count down each second).
    2. System Setup Page:  On this page you can set several of the devices system settings:
      1. Temperature Units: you can choose if you want your device (and in HotSpot mode) to display units in Celsius or Fahrenheit. IMPORTANT: this does not change how the temperatures are displayed on ShareMyCook. (If you wish to change the way the temperature units are displayed on ShareMyCook, go to the "Account" drop down and select "My Profile", and change your temperature unit preference there.)
      2. Menu Scrolling: the LCD screen of our device can scroll through your temperatures. By checking this box, the LCD screen will scroll.
      3. LCD Backlight: you can increase the back panel brightness of the LCD on your device. This value can be 1-100. If using the device setting in direct bright sunlight, it can be helpful to change this setting to improve readability. (Note: if you set this too low, it can become very difficult to read your display, so we do not recommend setting this too low.)
      4. LCD Contract: this value can be 1-100, and will adjust the contrast on your LCD screen. This can help to improve readability when using the device in direct sunlight. (Note: if you set this too high or low, it can become very difficult to read your display.)
      5. Alarm Beeps: when your CyberQ Cloud has an alarm condition, it will make an audible alert. This setting will determine how many times it beeps. If you wish to disable the audible alarm, set this value to 0.
      6. Factory Restore:  this will erase ALL your custom settings and return your device back to factory default settings. Your device will lose connection to the internet including ShareMyCook.com until it is reconfigured.  We recommend only using this option if really necessary since you will have to re-register your CyberQ Cloud again on ShareMyCook. (If you give your CyberQ Cloud away to someone else, we do recommend a factory reset). Note: A factory reset also requires a reboot of your device to take effect.
      7. Reset CPU (Reboot): this will restart your device and you will lose connection to it for several minutes. You may not regain a connection if you changed your WiFi settings. If you make changes to your WiFi settings a reboot is required.
    3. Control Setup Page: you can change how your CyberQ behaves in certain temperature conditions and you can also adjust the device's algorithm. Since every grill, smoker, and cooker are different, you can customize the settings here to get optimum performance on yours. The CyberQ Cloud ships with default settings that work great for most cookers. 
      1. Cook Hold: this is the temperature that your Cook(pit) target temperature will change to when the timer expires, if the timeout action is set to hold.
      2. Timeout Action: this setting determines what happens when the timer counts to 00:00:00. The options are no action (default), hold, alarm, or shut down. No action means nothing will change. Hold means that the Cook (pit) target temperature will change to the Cook Hold setting. Alarm means that the device will sound an audible alert. Shut down means it will completely shut off the fan.
      3. Alarm Dev: your CyberQ Cloud can warn you if your pit temperature gets too high or drops too low. This is important to notify you if your pit temperature gets hotter than you want or drops too low (if you ran out of charcoal, for example).  This number (can be 10-100) represents the amount of degrees from your target temperature that will trigger the alarm. Read more about how this setting  works in the Alarm Deviation Setpoint section of the manual. 
      4. Cook Ramp: When the ramp is set to on, the low and slow ramp mode is enabled. The ramp selection tells the control which sensor to ramp from, so the selections are off, Food1, Food2, Food3. This mode is used for slow cooks so your food (meat) never over-cooks. This feature will gradually lower the pit temperature to the food X set point temperature when the food is within approximately 30° of being done. The controller will hold the pit temperature slightly above your food target set point as long as there is fuel. 
      5. Open (Lid) Detect: This feature will allow recovery to the cooking temperature without overshoot after you open the cooker’s lid. When open lid detect is set to off and you open your pit’s lid, the temperature will drop. The inrush of oxygen can cause the blower to over-fire the coals and cause overshoot when the lid is shut again. When open lid detect mode is on, it attempts to detect when the pit’s lid has been opened and minimizes the blower running during that time. Some overshoot will always be present when your pit’s lid is opened and closed even if the blower is off, because it still introduces oxygen to the fire. The factory default is ON, so you must turn this OFF if you have problems with excess air currents in your pit.
      6. Cyc Time - This is an advanced setting and we recommend leaving at the default and only changing if BBQ Guru customer service recommend making a change. (It is the period of fan duty in seconds.)
      7. Prop Band - This is an advanced setting and we recommend leaving at the default and only changing if BBQ Guru customer service recommend making a change. (It is the temperature range where the control loop become active.)
    4. WIFI Setup: you can change several of your WiFi settings from ShareMyCook. It's important to note that if you change settings on this page, it will require a reboot and your device may lose connection with ShareMyCook after it reboots. Your device has 2 types of WiFi modes: Hotspot and Infrastructure. Hotspot setting are the settings that you use to access and use your CyberQ as a WiFi access point for direct control.  Infrastructure settings are those settings that your CyberQ Cloud uses to get on to your home WiFi to get it onto the internet.  We generally do not recommend changing these settings directly unless instructed to by BBQ Guru customer service. Please refer to the WiFi section of the manual for more details.